AN INNOVATIVE NEW YEAR

For aviation, the end of 2022 has its own meaning. It signifies the conclusion of a period of great misfortune for the industry. Along with the rest of the world air transport suffered a big deal over the past three years. Covid-19 struck which dimmed the industry and send the sector into a dark spell.  Contentedly, I want to believe …

LANGUAGE PROFICIENCY IN AVIATION

TOWER: “I feel like an idiot but maintain visual with the boat, you’re still clear to land 35” PILOT: “Affirmative 2247” TOWER: “Affirmative that I’m an idiot or, that you’re gonna maintain a visual?” PILOT: “No comment”   Language proficiency plays an important role in aviation safety. From the need to communicate clearly and efficiently, a common language was required …

IMPRESSIONS THAT LAST

We have always been told that impressions really matter. The first impression is especially important according to experts. Nonetheless, the last impression is the ‘lasting’ impression apparently; the one that stays with us for a long time. For businesses people’s tendency to remember the first and last impressions can be critical and determining. From a customer service perspective this tendency …

TAKING WILDLIFE SERIOUSLY

I can say firmly that wildlife management is one of the most challenging assignments in aviation. After serving the industry for a very long time, I learned the easy and the hard way one thing. We should not underestimate animal hazards. For the public and those who are unrelated to airport operations the subjects of ‘bird control’ and ‘animal strike’ …

IS THE NEW NORM ABNORMAL?

Henry Ford once said: “Quality means doing it right when no one is looking”. I would also add that to anticipate and provide what people want is the best in customer care!! People who care about their clients would be familiar with these principles. Unfortunately, for the aviation industry, the current climate is rather unpleasant. In regard to services, passenger …

VISITING A GOLDEN PLACE

I consider myself blessed every time I come to the Cycladic Island of Paros. There is something nice, pleasant and exciting about this place. This time, I visited Paros for a week. Staying outside Naoussa, in the North-Eastern side of the island. This touristy village has its own character with special attractiveness and splendour. It is a good location for …

METAMORPHOSIS OF EMPLOYMENT IN AVIATION

In terms of occupation, the aviation industry is a perfect ‘pool’ full of options for most people. The sector offers an abundance of employment opportunities, careers and work openings for young, mature and established professionals alike. As keen enthusiast of aviation, I want to offer readers a degree of optimism and hopefulness through this article. Particularly to anyone adversely affected …

GHAZIR HAMOD Serving aviation with excellence

For Ghazir Hamod, Greek philosopher Heraclitus’ saying “change is the only constant in life” certainly reflects his reasoning in the context of aviation. “The core essence of this industry is change, and that is to me what makes it interesting and fun,” he tells me, highlighting that this is why he enjoyed every minute of his career in the industry …

WORKPLACE COMMUNICATION AND CHANGE

Prosperous business and organizations are well aware of the importance of effective workplace communication. In fact, ‘team communication’ is vital for success, whether we are talking about objectives, safety, operations or leadership. Even so, for communication to be effective it must be genuine, regular, clear and consistent. Not forgetting, communication is a ‘two-way street’ where both sides offer an equal …

Share good things with others

On a recent business trip to Derby (UK), I discovered an elegant bar-restaurant. I felt an obligation to share this experience with others. Why would you do this, one may ask? Firstly, because as a blogger I want to share helpful information with my readers. Secondly, I feel that a moral customer’s commitment urges me to give consumers good news. …

End of Month News Stories

Bigger summer schedule by Ryanair Read with great interest the latest Ryanair statement in which the company announced a big increase on their flights for the coming summer. The programme will mainly concentrate on the airline’s Dublin operations with accompanying increases on investment and jobs. According to the company this is their biggest ever schedule. It will contain more flights …

PET-FRIENDLY HOLIDAY ABROAD

For dog owners who plan to fly on a holiday and wonder whether to take their pet along or not, is often a puzzling decision. Going on an overseas trip, dog owners have to ponder numerous aspects other than their own requirements. Take accommodation rules, regulations, local culture at destination and of course, vaccinations. Before departure, they must take into …

Industry News Stories

UK Airshows 2022 Considering the current circumstances and the events of the past two years, 2022 looks more optimistic in terms of airshows. The past couple of seasons have been disastrous as far as airshows are concerned. Having said that, few events were delivered last year. However, nothing of the customary ratio and extravagance these activities usually involve.    Here …

The outstanding beauty of the ‘Dales’

Some of England’s most beautiful scenery, lies between the “Dales” and Scotland. For those who are not familiar, the Yorkshire Dales is the upland region in Northern England. The biggest part of this area forms the Yorkshire Dales District National Park. Historically, the area is linked with hard manual labour for ‘lead mining’. The remnants of this industry scar the …

Dubai Airshow 2021 completed

The 2021 Dubai Airshow has finished successfully. This biennial occasion is on top of my list of the most exciting aviation events happening anywhere around the globe. I have not been able to attend the event this year although this has not stopped me tracking developments closely. When it comes to value for entertainment and enjoyment associated with this event, …

A short visit to “Little Bay”

After a very long time I revisited panoramic Oban, Scotland’s well-liked west-coast holiday town. For many years, I postponed a trip to the “little bay”, because unjustifiably, I presumed an unpleasant road journey. My memories from the last time when I travelled from Glasgow to Oban, were of an endless and winding road. This impression was enough to put me …

THE TWILIGHT OF DEMOCRACY

DEMOCRACY: ‘An organization or situation in which everyone is treated equally and has equal rights.’ It is extremely sad to witness our world steadily moving away and getting more detached from this conviction nowadays. In its history, humanity has fought against tyrants, overthrown dictators and defeated cruel despots. Only to reach a situation where human rights and civil liberties are …

PLAN AHEAD – AVOID DISASTER

It seems extreme foolish for anyone who manages a business or an organization to believe that nothing can go wrong. In reality, a number of things could and possibly will go wrong at some point. A member of staff calling off work, could leave you unable to provide a service. Equipment breakdown will leave you powerless on the day, affecting …

A DISASTER OF BIBLICAL PROPORTIONS

The forest fires that broke out in Greece in the past few days are nothing less than heart-breaking.  The situation is distressing not only for the Greek people, for anyone who can bear a little compassion for others and possibly cares a fraction about nature. Watching the television images seeing households and entire villages in flames, generates uncontainable sadness. As …

WEATHER SHOULDN’T SPOIL YOUR TRIP

For aviation, weather is a constant that influences decisively the industry’s welfare. We only have to look some basic data and statistics to understand its serious impact on the efficiency of airport operations. Weather is the main cause for delays, a contributing factor for accidents and initiator of many operational problems. We have to understand that even though weather and …